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Smart Phones
Treo755Colby provides a limited number of employees with all-in-one PDA/Cell Phone devices commonly known as Smart Phones.  These devices include the Treo, Blackberry, and Sidekick. They are offered by cell service providers such as Verizon, US Cellular, T-Mobile, and Sprint.

The current Colby preference is the Palm Treo through Verizon Wireless.  The Treo is the only device that links to Colby's Oracle calendar program (Corporate Time), and Verizon is the only service provider in our area that supports the Treo.  We have also found Verizon's cell phone coverage very good.

 
Smart Phone Support
On-campus support for Smart Phones is limited and shared within ITS.  Colby Media Resources (CMR) supports the equipment, cell service and accounting (departmental charges, etc.).  The ITS Faculty Staff Support Center supports the conduit software that syncs Colby's Corporate Time calendar with the device as well as VersaMail email set-up.

It's important for users to understand that there is no on-campus support for any other PDA or Smart Phone software, or hardware accessories.  Users must turn to service or software providers for such support. 

Available Support:
         CMRCMR   for equipment, cell service or accounting, or call x4240
         CMRFSSC  for Calendar (Corp TIme), VersaMail set-up, or call x4222
         CMRVZW   for other applications from Verizon, or call 800 922-0204
         CMRTREO  for all  Verizon Palm Treo user guides.

 
Requesting a Smart Phone
As with all new and upgraded cell services paid for by the College, requests must be approved by the appropriate department head and the Administrative Vice President.  Funds must be identified.  Smart Phones require both cell phone and broadband data access.  Bundled packages begin at $80/month (plus approx $10 to cover taxes, administrative expenses, etc.) for 500 cell minutes and unlimited data time.  Higher plans are available.  In addition, the Smart Phone device itself must be purchased and activated.  One time equipment, new account, shipping and setup charges of between $300 and $400 apply.  Our best all-inclusive 'corporate account' price is $340 as of 4/07 but is subject to change.

For more information about Colby Smart Phones, contact Ken Gagnon